Privacy & your project.

The atelier & your contact point

Mosaic Atelier is the public brand for this site. Our contact form is the current channel for questions about your information, corrections and deletion requests. A registered business identity and business address have not yet been published; these details must be completed before commercial launch.

Contact the atelier and select “Privacy or data request.” Include an inquiry reference if you have one. We may need to verify that the information is yours before changing or releasing it.

What stays on your device

Manual design tools save choices such as compositions, palettes, selections, sample boxes and room studies in your browser’s local storage. These can include images you choose to save. They remain until replaced, removed in the tools or cleared through your browser settings. Clearing browser storage removes local work and preferences.

Saving to the cloud, sharing, submitting an inquiry or using an AI feature is a separate action that sends relevant information off your device. Public browsing and manual tile editing do not require email verification.

Messages, projects & samples

The contact form stores your name, reply email, selected topic, message and consent record in the atelier’s private inquiry system. It does not attach your saved designs. Project and sample inquiry forms may additionally send your destination, timing, shipping/contact details and the saved project snapshot described on those forms, including selected designs, notes, references and room images.

Cloud project saving uses your signed-in account. Shared project links make the shared snapshot available to anyone who has the link; avoid including private room photographs or personal details in a project you intend to share publicly.

Inquiries are stored for review and follow-up; there is currently no automatic deletion schedule for inquiry records. Use the contact form to request access, correction or deletion. Removing a local design does not remove an inquiry already submitted.

Optional AI & voice features

When you request AI design or room assistance, the text, images and design context required for that request are sent to OpenAI for processing. Starting the voice concierge connects to ElevenLabs; microphone audio, conversation text and relevant context are processed to provide that conversation. Only start these features with material you are comfortable sending to the relevant service.

AI-generated suggestions are design guidance. Review them before using them as a specification. Provider-side handling and retention are governed by the service arrangements and provider policies; this site does not promise that uploaded material is never retained by a provider.

Email access & security

Resend delivers the sign-in code to the email you enter. Codes expire after 10 minutes and are single-use. A successful verification sets a secure session cookie valid for seven days. The application stores hashed identifiers for verification sessions and usage limits, and uses network-address information to limit abuse.

Essential cookies and browser storage support sign-in, saved work, preferences and checkout. Code emails are for access, not newsletter enrollment. The code sender is not a monitored customer-service inbox.

Services involved

The site is hosted through ChatGPT Sites with Cloudflare-backed application storage. Shopify provides the catalog/cart and test checkout. Resend delivers verification emails. OpenAI and ElevenLabs provide the optional AI and voice features. Third-party photographs may load from their image hosts, including Pexels; following a source or checkout link takes you to that service.

Checkout is currently in Shopify test mode. Do not enter real payment information into a test checkout. Shopify handles the details entered on its checkout pages under its own service policies.

Your choices

You can browse, shop the collection and use manual tools without using AI or voice. You can clear local browser data, avoid publishing share links and ask the atelier about information already submitted. We do not ask for payment information through the contact form. Please omit sensitive personal information from messages and photographs.